At Abacus.Careers, we believe every candidate deserves to be treated with respect, honesty and care.
Whether you are actively looking for a new role, quietly considering your options, or simply seeking advice, our commitment is to support you professionally, confidentially and fairly.
Our Promise
We will treat you as a person, not a profile.
We will protect your trust.
We will use technology responsibly.
And we will do our best to help you make informed, confident career decisions.
Our Commitments to Candidates
1. We will listen first
We will take time to understand your experience, motivations, skills, career goals and personal circumstances before discussing opportunities with you.
2. We will protect your confidentiality
Your job search is private. We will handle your personal information carefully, securely and in line with data protection law.
We will never send your CV, profile or personal details to an employer without your knowledge and permission.
3. We will represent you properly
When we introduce you to an employer, we will do so professionally, accurately and with your consent. We will aim to present your skills, experience and motivations clearly and fairly.
4. We will be honest and realistic
We will provide clear advice on the market, salary expectations, role suitability, CV presentation and interview preparation.
Where we believe a role may not be right for you, we will explain this respectfully and honestly.
5. We will communicate clearly
We will keep you informed throughout the recruitment process wherever possible, including updates on applications, interviews, feedback and next steps.
6. We will promote fair and inclusive recruitment
We are committed to fair assessment based on skills, experience, potential and suitability for the role.
We will challenge unfair assumptions and encourage inclusive hiring practices with the employers we support.
7. We will use AI responsibly
We may use technology, including AI-supported tools, to help us work more efficiently, identify relevant opportunities, summarise information and improve candidate matching.
However, recruitment at Abacus Talent Group remains human-led.
We will not use AI as the sole basis for deciding whether you are suitable for a role. A recruiter will remain involved in reviewing your profile, understanding your circumstances and making informed judgements.
Where AI is used, we will aim to ensure it is:
- relevant to the recruitment process;
- used proportionately;
- handled securely;
- monitored for accuracy and fairness;
- not used in a way that creates avoidable bias or disadvantage;
- supported by meaningful human oversight.
We will not allow technology to replace proper candidate care, informed consent or professional judgement.
8. We will respect your choices
You remain in control of your job search. We will respect your preferences around salary, location, working pattern, confidentiality, target employers and the types of roles you wish to consider.
9. We will support your career, not just your application
Our role is not simply to match CVs to vacancies. We aim to build long-term relationships and provide useful advice throughout your career.
10. We will hold ourselves accountable
If you feel we have not met the standards set out in this Charter, we want to hear from you. We will take your feedback seriously and use it to improve the service we provide.