31st October 2019

2nd Line Support Engineer – Up to £30,000

Reference: SS_2ndL

Location: England Job Type: Permanent Salary: £25,000 - £30,000 Date Posted: 31/10/2019

2nd Line Support Engineer – Up to £30,000 depending on experience

Our client is looking to hire a permanent 2nd Line Support Engineer at their Salisbury office. This is an exciting opportunity for a someone who has been an experienced 1st Line Support Engineer and looking to progress; or even someone who is currently a 2nd Line Support Engineer looking to work in a bigger blue-chip company.

Key responsibilities of a 2nd Line Support Engineer:

  • Provide 1st and 2nd line support for hardware and software
  • Build and configure desktops/ laptops to meet company requirements
  • Respond to queries via Service Management tool
  • Install, configure and maintain network printers, remote access connections, encryption
  • Managing users and group policies in Active Directory
  • Patching network access points.

Essential requirements:

  • Desktop experience in IT Support environments at a 2nd Line Support Engineer
  • Knowledge of Windows 7 and Windows 10 applications, Office Suite, SharePoint and Outlook
  • Knowledge of VMWare and Citrix
  • Understanding of networking protocol, technologies (WAN/LAN), monitoring tools and systems management.

If you are interested in applying for the role of 2nd Line Support Engineer, please submit a copy of your CV in word format.

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.careers

Stephen Stewart

Stephen Stewart

IT Recruitment Resourcer

028 9099 5217

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