Application Support Analyst (2 Year FTC)

Are you interested in a fantastic opportunity to work within the Legal Tech workspace? If you are a team player with a collaborative approach, this Application Support Analyst role may be for you!

Abacus is once again delighted to be working with our client, a leading international legal practice with a truly global presence and a reputation for delivering excellence in all that they do.

What will you be getting up to?

• Support, maintenance, and administration of the iManage DMS service for 7000+ users in the firm
• Support of the RBRO toolset used for the migration of data
• End-to-end ownership of incidents, ensuring accurate and timely updates are maintained
• Maintaining and optimising applications and infrastructure

What’s in it for you?

• Competitive base salary
• Flexible, hybrid working approach
• Perks card
• Mental health and health & wellbeing resources
• Family and social events, including charity and social committees

The Essentials:

• Experience in a 3^rd-line Application Support role
• Knowledge of T-SQL
• Experience troubleshooting and configuring Windows Server 2019, 2016, 2012 and networking technologies
• Knowledge and experience of ITIL and Change Management processes

How could you stand out?

Have experience of any of the following:

• Configuring and supporting an enterprise document management system
• iManage technologies
• Kofax Capture Version 11/9
• MS Azure or cloud hosted services
• Creating and running SQL scripts and updates
• Troubleshooting and configuring Windows Server 2019, 2016, 2012
• PowerShell
• Python
• REST API
• Postman

*This is a two year contract initially, but has the potential to be extended*

Interested? Apply Now or get in touch with Jenna McCahon at Abacus Careers for a confidential chat!

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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