05th August 2019

Billing Administrator

Reference: LMH

Location: Northern Ireland Job Type: Permanent Date Posted: 05/08/2019

Billing Administrator

Who are we working with?

Abacus Careers are currently working alongside a highly successful Utilities Company based in Antrim, we are seeking to recruit an experienced Billing Administrator.


£Depending on Experience

Duties and Responsibilities:


  • Support the Billing team members with queries and provide assistance to help with the timely resolution of customer complaints.
  • Monitor data integrity and accuracy of processed information ensuring the team adheres to internal and external processes.
  • Assist the Customer Billing Manager with business improvement initiatives, including the documentation and implementation of new policies and procedures.
  • Develop strong relationships with other energy departments, gaining comprehensive knowledge of the end to end billing and financial processes.
  • Assist the Customer Billing Manager in managing the tariff review and AQ process.
  • Conduct monthly auditing activities within the Billing team.
  • Assist the Credit Control and Revenue Protection Departments with debt recovery and credit management activities.
  • Undertake any additional duties as directed by Customer Billing Manager.


  • Minimum of 5 GCSE passes at Grade C or above (or equivalent) to include English & Maths.
  • Minimum of 2 years’ experience in a customer facing role in a commercial environment.
  • Excellent IT, communication and interpersonal skills.
  • Ability to work on own initiative and prioritise personal and team workload.

Contact :Leon McHugh 44 (0)28 90995218 or email your CV to [email protected]

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.careers

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