Business Development Administrator

Our client is currently seeking to recruit a Business Development Administrator on a Part-time basis. The Business Development Administrator will be responsible for providing support to existing and new centres on all aspects of organisations services, as well as providing support in relation to administrative activities for the Business Development team in relation to qualification development, marketing, and sales.

Benefits:

Employee Assistance Program

Bereavement Leave

Free Parking

Flexitime

28 days annual leave (Plus bank holidays)

And many more

Responsibilities:

Maintain all internal and external service standards to meet customer requirements.

Provide a general telephone advice and guidance service to all Centres including but not limited to;

explaining the difference between regulated, non-regulated, and national qualifications,

setting up qualifications,

setting up courses

explaining units’ descriptors and structures of qualifications and what units and credits are,

explaining how to select appropriate qualifications and units.

unit writing,

policies and procedures,

standardisation events,

fee structures and invoice queries,

using relevant management information systems/databases and the organisations website,

dealing with all potential new centre enquiries and advising on how to complete application process.

Advise Centres on the training services available to them, for example, assessor training, internal verifier training etc

Provide an administrative support service to the Business Development team including:-

 Preparing supporting information and marketing materials for qualifications and courses

Collating relevant information

Update Quartz database with key information as required

Update Business Development team with key information as required

Attend and contribute to Business Development team meetings producing reports and up to date information on qualification development, centre enquiries and other information as required.

Support colleagues in the use of relevant management information systems/databases etc as required.

Essential Criteria:

A minimum of 5 GCSE’s at Grade C or above (or equivalent e.g. essential skills) to include English Language and Mathematics or NVQ Level 2 Administration (or equivalent).

A minimum of 2 years’ relevant work experience in a clerical/administrative office environment to include the following:

– Experience of carrying out a range of clerical duties including:

– Maintaining databases and spreadsheets

– Producing general correspondence

– Experience of providing clerical/secretarial assistance in line with organisational procedures

– Dealing with customer queries

The ability to use a wide range of IT packages in a working environment and up to date knowledge of using Microsoft Office (e.g. Word; Excel; Outlook, Internet) along with a working knowledge of using computerised booking systems.

Strong organisational/administration skills with the ability to plan and prioritise tasks within an agreed work schedule.

Excellent communication (written and oral) and interpersonal skills with a strong customer awareness and focus.

Ability to work on own initiative and as part of a team.

Flexible, willing to adapt to new tasks and duties.

Organised, methodical approach to work.

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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