12th March 2019

Call Handler/Customer Service Agent

Reference: BBBH16028

Location: Belfast Job Type: Permanent Salary: £17,000 Date Posted: 12/03/2019

Full Time Permanent – Call Handler

You will be responsible for representing the Company in a professional but consultative manner, lead generation and data input. You will also manage existing client’s expectations ensuring all needs and requirements are met and any problems or underlying issues are identified and addressed.

What is expected from you?

Liaising Senior Management on a daily basis to discuss updates, plans and targets.

Maintain and update the company data base with accurate information on a daily basis.

On-going training and development, regular performance reviews and monthly one to ones.

Carry out any other reasonable duties as required by the company.

General customer service duties.

General administrative duties.

Excellent microsoft skills a must.

Professional telephone manner.

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.careers

Robert Coogan

Robert Coogan

Sales Recruitment Consultant

028 9099 8454

Agent’s Profile

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