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Client On-Boarding Manager – EMEA





Not disclosed

Job Type


Date Posted

03 February, 2021

Client On-Boarding Manager – EMEA


  • Abacus Professional Recruitment have been retained by a leading global inter-dealer broker to recruit for a Client On-boarding Manager for their Belfast office. You will be working with a large company who recorded month on month growth last year and look to continue this success into 2021.


  • Overall responsibility for the effective management of the EMEA client lifecycle function, ensuring that all activities are executed to defined service levels and on a timely basis, meeting the requirements of the business.
  • Oversee the delivery of complete and timely on-boarding of all new clients, ensuring that the team undertake and thoroughly complete all necessary KYC/AML and due diligence checks.
  • Management and oversight of the process for preparing, distributing, and storing client documentation.
  • Management and oversight of processes to support the business in the drafting and executing of client contracts (give-up agreements)
  • To analyse and implement necessary change to client lifecycle processes (including remediation projects) required in order for the firm to be compliant with regulatory change.
  • To manage the transition of functions and responsibilities into and out of the Client Lifecycle team in a manner that ensures strong business risk management.
  • To ensure the team effectively partners with IT on technical developments, including requirements gathering, UAT and post-release support.
  • Preparation and periodic completion of management information reports to be discussed with senior and regional management during service reviews.
  • Recruitment, management and development of the client lifecycle team. Talent management, training and development and succession planning for the team while ensuring strong employee engagement of what should be a highly performing, well-motivated team.
  • Set and continually manage project milestones with team members and other stakeholders.
  • Effectively communicate project expectations to team members and stakeholders in a timely, clear and concise manner
  • Ensure that you understand the risks and controls on your department; what could go wrong, what controls you have to prevent/detect or contain these.


  • Must be legally eligible to work in the UK.
  • Strong, demonstrable experience of effectively managing a KYC/AML team or similar across the client lifecycle.
  • Sound knowledge of the financial markets and financial regulation affecting client lifecycle management including Dodd Frank, FACTA and MiFID II
  • Demonstrable experience of managing the employee lifecycle i.e. recruitment, selection, goal-setting, performance mgmt. and performance appraisal
  • Experience of communicating with and managing senior stakeholders.
  • Experience of leading a team to provide a service to tight SLAs

Salary / Benefits:

  • Excellent basic salary on offer
  • Health Cover, Company Pension, work from home, discretionary bonus

Primary Contact:

  • Nicky Strutt

Next Steps:

Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.

The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.

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