Customer Service – County Tyrone

Abacus is recruiting for a person with Customer Service experience. The role is a Maternity Contract for a major global brand in County Tyrone.

Main Duties & Responsibilities

Provide a world class level of Customer Service
Provide Customer Solutions
Manage Dealer orders
Address pricing and availability enquiries
Liaising with internal departments and external supply
Responsible for communicating efficiently and professionally with the dealer network on the main as a virtual assistant.
Partake in customer service calls and identify areas for improvement
Work as part of a team.

Experience and Qualifications

Educated to a minimum of A level or equivalent which will include GCSE English and Maths at grade C or above
Have experience of working within a busy office environment
Ability to meet deadlines
Excellent organizational skills and be able to prioritise your workload using your own initiative
Excellent verbal and written communication skills
Must have the ability to be a good listener
Excellent telephone manner
Experience of the crushing and screening industry would be desirable though not essential

Contact Hannah Bishop with urgency if this role fits your background. 

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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