ICT Support Technician

Then this exciting role with one the largest property developers in Northern Ireland. This company values people over profit and offers flexitime with flexible working hours. With the option to work in their Belfast or Holywood offices, within a small team of around 5-6. This is a fantastic opportunity to learn and develop your skills.

What you’ll do

• Roll out, support and maintain user devices including PCs, laptops, mobiles and tablets.
• Create and maintain user accounts as appropriate in the relevant security context and ensure Security Access Maps are maintained.
• Install and maintain full range of hardware including PCs, printers, handhelds, scanners, routers, switches and wireless technologies as directed by Head of ICT.
• Install, upgrade and support full range of software utilised as directed by Head of ICT.
• Liaise with relevant software companies to ensure operational activities are maintained and monitor and assist with all third party Helpdesk call lists.
• Liaise with Helpdesk to ensure all annual hardware maintenance is carried out correctly, principally on printer hardware.
• Make recommendations on upgrade and/or replacement of all IT equipment and ensure Equipment Replacement Programme is adhered to.
• Ensure that clean down procedures are carried out on all client PCs as required and assist with redeployment or disposal as appropriate.

What you need

• A relevant HNC qualification e.g. computing/Microsoft /other system certification or equivalent
• least 1 years relevant experience supporting and troubleshooting IT systems, server/pc hardware, operating systems, back office applications and network technologies
• OR 3 years relevant experience as outlined above
• Minimum of 1 year working in a customer focused role
• A current full driving licence and access to a suitable form of transport (*where an applicant indicates that a disability prohibits them from driving, this criterion will be waived at the shortlisting stage.)

Desirable

• MCP/MCSA/MCSD Certification
• Experience in website content management software
• Knowledge of security standards (BS7799 and ISO1779)

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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