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Infrastructure engineer

Reference: 20522


County Down


£25000 - £29000

Job Type


Date Posted

03 November, 2022

One of the leading Northern Ireland Insurance companies is looking for an infrastructure engineer to join their team. This is a fantastic opportunity to work within a close knit team but also work alongside some of the leading technologies within the IT industry. With plenty to learn this is perfect opportunity to develop and grow your career.

What you’ll do

  • Identifying support trends, troubleshooting issues, and providing escalation point to others within the department or liaising with third parties when required.
  • Providing 2nd/3rd level support to core business within SLA timeframes
  • Ensure high availability of enterprise voice and data platforms that support internal employee business functions and external customer contact.
  • Participate in the implementation of technologies and platforms supporting a complex corporate data and voice infrastructure.
  • Proactive system monitoring & daily, weekly, monthly health including BCP tests.
  • Support good practice and processes such as Problem Management, Incident Management and Change Management.
  • Participate in the Infrastructure project roadmap and complete tasks to ensure a timely delivery.
  • Work closely with Infrastructure team to delivery on core business Infrastructure projects.
  • Any other tasks assigned by IT Management

What you need

Essential Experience

  • Working knowledge of Cloud technologies and platforms 3 Years’ Experience of Hardware Support
  • Experience of working with Disaster Recovery and / or Business Continuity processes and solutions.
  • Working knowledge of Cloud technologies and platforms
  • A full driving license with daily access to a vehicle


  • Working knowledge of VoIP communication and session boarder controllers
  • Experience of Network Support & Security (e.g. Active Directory, Group Policy, Cisco Routers, Switches, Firewalls & VPN’s)
  • Knowledge and Experience in Database Administration and Analysis (MS SQL, MySQL etc)
  • A working knowledge of SharePoint and/or Web Standards e.g. HTML, CSS, JavaScript

What you get

  • 10%-20% bonus – average 14%-15%
  • 26 annual leave days + 7 statutory days = 33 total
  • Flexible working/fully remote
  • Company pension scheme
  • Working from home allowance – currently £48 per month (under review)
  • Staff discount on insurance
  • Wellbeing programme

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
Terms and Conditions and Privacy Policy on www.abacus.careers

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