15th January 2020

IT Service Desk Engineer

Reference: BBSD92

Location: Belfast Job Type: Permanent Salary: £20,000 - £25,000 Date Posted: 15/01/2020

Not often I see a Service Desk role that offers as much variety as this, and for once it’s not in the City Centre, so say goodbye to that commute

My client based in Jordanstown are looking to find their next IT Service Desk Engineer due to on ongoing growth. They are a well known brand that know how to treat their staff, both culturally and technically

The Role

  • Manage your own daily work load to ensure minimum down time
  • Track and monitor service desk incidents to spot trends
  • Have input into recommending suitable software/hardware additions to improve performance
  • Work alongside 3rd line support to manage and implement changes to the network
  • Work with a whole host of tech- Laptops/Firewalls/Azure/Firewalls/Routers and much more


  • Demonstrable knowledge on the above topics
  • Ability to demonstrate a sound technical approach to problem solving
  • Able to provide 1st & 2nd line cost effective support solutions


  • Not in the City Centre, so no more traffic & delays
  • 20 days annual leave + 10 stats
  • Private medical insurance
  • Internal & External training to take your skills to the next level

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.careers

Colin McAlinden

Colin McAlinden

Senior IT Recruitment Consultant

028 9099 8454

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