Junior IT Engineer

Are you a tech enthusiast with a passion for problem-solving? Are you eager to kickstart your career in IT and gain hands-on experience with a supportive team? If so, my local client is the place for you!

My client aren’t just another IT company; they’re a dynamic, customer-centric organisation providing top-tier multi-vendor maintenance and support services throughout Ireland. They operate around the clock, 365 days a year, and take immense pride in their stellar reputation. Their success is built on the cornerstones of integrity, deep knowledge, and vast experience, and they’re continuing to grow because of it.

The Opportunity: We’re on the lookout for a Junior IT Support Engineer to join our clients close-knit, motivated team. As a Junior IT Engineer, you’ll be at the forefront of delivering first-class IT solutions to our 400+ valued customers. This isn’t your average 9-to-5 job; every day is a new adventure.

What You’ll Do:

• Provide expert 1st line user support.
• Tackle hardware and software issues head-on.
• Install, maintain, and support Windows desktop, Office 365, Anti-Virus, and more.
• Efficiently manage calls and tickets, ensuring customer satisfaction.
• Conduct health checks for our clients.
• Embark on exciting visits to customer sites.
• Collaborate with your team on various tasks.
• Be part of both office and on-the-road action.
• Set up new hardware equipment like a pro.
• Showcase your remote access skills.
• Dive into data centre work, handling tasks like replacing hard drives and RAM.

About You:

• We’re seeking an IT whiz with a “can-do” attitude, ready to make a positive impact. Here’s what we’re looking for:
• A full, clean UK driving license.
• Access to a car and a willingness to travel.
• Excellent customer service and communication skills.
• A commitment to maintaining high standards of work.
• Previous experience working in an IT environment.
• A solid grasp of computer, server components, networks, and infrastructure.
• An enthusiastic team player who’s ready to jump in when needed.

What We Offer:

• Full-time, permanent position with a workweek from Monday to Friday, 8:30 AM to 5:00 PM (weekend rota explained).
• Competitive salary.
• Onsite parking.
• Eligibility for the Government Pension Scheme.
• Opportunities for skills development, knowledge enhancement, and training days with our partners.
• Generous annual leave, including statutory days.
• Access to a company vehicle for larger jobs.
• Paid mileage and car allowance.
• Company-provided mobile phone, laptop, and tool bag.

Ready to launch your IT career? If you’re motivated, customer-focused, and eager to learn, we want to hear from you. Apply today and become part of a team that’s redefining IT excellence in Ireland!

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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