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Key Account Manager

Reference: 19805

Location

County Tyrone

Salary

Competitive

Job Type

Permanent

Date Posted

21 April, 2022

Do you have 3 years account management experience?

Are you an excellent communicator?

Do you have excellent customer service skills?

Our clients are seeking an enthusiastic and driven professional to join their growing team as a Key Accounts Manager. You will be joining one of the UK’s top manufacturers to act as the main point of contact for key customers.

Benefits

Highly competitive salary

KPI bonus

Private medical insurance

Access to business vehicles

Company phone

Paid expenses

Early finish on a Friday

Responsibilities

Customer management – from lead generation up until dispatch of order and aftercare

Provide an excellent customer experience ensuring customer expectations are managed and optimum satisfaction levels are maintained

Build and maintain an excellent rapport with customers and all stakeholders through exceptional communication & negotiation skills

Ensure the timely resolution of any escalated customer complaints or queries

Pro-actively seek business development opportunities and work towards achieving the company growth objectives

Assist with tendering processes for new business

Manage the sales appointment diary to ensure regular face to face customer engagement and leads are suitably pursued

Keep up to date with technological & virtual tools to assist with interacting with customers in an efficient manner

Ensure the company is suitably represented at relevant trade shows and events

Collaborate with marketing personnel to work towards heightened company & product awareness

Conduct regular market analysis to identify opportunities and threats to the business

Maintain accurate records and produce regular sales reports for the senior team

Keep up to date with developments within the sector and remain commercially astute

Demonstrate a strong sense of confidentiality and commercial ethics

Essential Criteria

Minimum of 3 years account management experience preferably within the engineering sector

Willingness to undertake regular travel (predominantly UK & ROI)

Proven track record in selling & developing new business

Adaptable with the ability to learn new products, markets & sales strategies

Confident and capable of working on own initiative

Experience in managing large high value accounts

Strong communication & negotiation skills

Full clean driving license

Sound level of IT literacy

Willingness to immerse oneself in the NHL culture and become a brand ambassador for the company

Commercially astute & highly confidential

MRP experience

Desirable Criteria

5 years + key account / sales management experience

Engineering sector experience

Experience of sales marketing activities (co-ordinating representation at trade shows etc)

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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