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Messaging Support Analyst – GLOBAL LAW FIRM

Reference: 19957


Belfast, County Antrim


£38000 - £45000

Job Type


Date Posted

30 May, 2022

This Top Global Law Firm is looking for Messaging Support Analyst to join there ever-growing IT team based right here in Belfast. With the opportunity to provide IT Support to some of the Top lawyers and partners all-round the globe, from New York to Sydney to Dubai and many more. This really is the perfect opportunity to develop your skills with some of the top IT systems.


  • Administration and support of Microsoft Exchange Server and Exchange Online.
  • All messaging flow services – Mimecast; ClearSwift.
  • Support of Microsoft Outlook add-ins.
  • Providing technical expertise for projects where required.
  • Administration and support of the entire suite of M365 applications – Office 365 (Word/PowerPoint/Excel/OneNote); MS Teams; OneDrive; SharePoint Online.
  • Collaboration tools used in the firm – Cisco Jabber (client side); Cisco WebEx; Zoom; Slack; Arkadin; Mural; Condeco.
  • Document tools – Adobe Acrobat suite; Litera suite; Templafy.
  • Packaging, configuration, deployment, patching of software.

What you need

  • Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting the technologies listed in this job description.
  • Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.
  • Technical expert within this discipline and excellent all-round technologist.
  • Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
  • Commitment to rapidly resolve incidents using a logical and structured approach to problem solving.
  • A recognised M365 accreditation is preferred


  • Competitive base salary
  • Flexible working approach
  • Perks Card
  • Mental health & health and wellbeing resources
  • Family and social events, including charity and social committees
  • Career and development opportunities

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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