15th June 2020

Personal Lines Advisor – Ballynahinch

Reference: DF - 17757fs

Location: Belfast Job Type: Permanent Date Posted: 15/06/2020

Personal Lines Advisor – Ballynahinch

A great opportunity for keen individuals with insurance experience to work with one of the longest serving Insurance Brokers with multiple branches throughout Northern Ireland.

Salary and Benefits

Negotiable depending on experience

The Role

Abacus Careers are pleased to be recruiting for a Personal Lines Advisor on behalf of a local industry leading Insurance Brokerage. Our client has a long serving relationship with the local community and pride themselves on the quality of their staff that is a contributing factor as to why their clients return year and year. They are committed to providing quality insurance solutions and pride themselves on their professional integrity, helping them to provide quality customer service in the marketplace.

What you will do

  • Required to service inbound calls from existing customers who are enquiring about their personal insurance policies. To do this effectively you will be expected to thoroughly explain what is covered by their product along with any significant exclusions
  • Ensure a high level of accuracy at all times as you will be responsible for making mid-term adjustments to policies, such as change of address, vehicle or personal details.
  • Requirement to operate our client’s bespoke computer system as all communications and changes will be made via this.
  • Prompt response to all customer enquiries via both telephone and email.
  • Demonstrate a high level of customer care as retention of customers is key and therefore it is expected that an outstanding service is delivered with all interactions.

About you

You will need to have prior experience working in an insurance environment in a sales or customer advisory role. It is expected that you will come from a multi-skilled insurance background with experience across home, motor, motorhome and travel insurance.

It is essential that you have prior experience working with Open GI software in conjunction with being proficient in computer usage and have excellent verbal and written communication skills.

The successful candidate will also be self-motivated with the passion and enthusiasm to work within a demanding environment. You will have the ability to work well in a team under minimal supervision whilst consistently delivering results and providing a quality customer service for both you and the team.

Next Steps:

Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.

The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are professionally qualified we can support your job search.

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