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Personal Lines Advisor – Belfast / Hybrid

Reference: 21834

Location

Belfast, County Antrim

Salary

Competitive

Job Type

Permanent

Date Posted

02 May, 2024

Personal Lines Advisor – Belfast / Hybrid working 

About the Role:

As a Personal Lines Advisor, you will be responsible for welcoming customers to the department, responding to their needs, and promoting services to encourage repeat sales. You will play a key role in contributing to the revenue and profit of the department through your excellent customer service skills.

Key Responsibilities:

  • Welcome customers in a warm and professional manner, effectively qualifying their needs.
  • Respond to all customer telephone and web enquiries, identifying potential sales opportunities.
  • Gather all necessary information from customers and undertake research to make suitable recommendations.
  • Provide written quotations to customers and complete all supporting documentation accurately and compliantly.
  • Establish customer account status and obtain payment, adhering to Company procedures and FCA regulations.
  • Handle customer problems, complaints, and difficult situations professionally, aiming for mutual satisfaction.
  • Maximise potential up-sales during customer interactions.
  • Support departmental Key Performance Indicators and sales targets as directed.

Skills and Competencies:

  • Strong verbal and written communication skills.
  • Excellent problem-solving ability with a customer-centric approach.
  • Attention to detail with administrative tasks.
  • Ability to work independently and manage time effectively.
  • Professional demeanor and appearance.
  • Strong relationship-building skills.
  • Understanding of FCA regulations and ability to interpret changes.
  • Effective prioritisation and organisational skills.

Why Join:

  • Opportunity to work in a collaborative and supportive team environment.
  • Room for growth and advancement within the company.
  • Competitive compensation package.
  • Comprehensive training and development opportunities.

If you are looking for a rewarding career where you can make a difference and grow professionally, I invite you to apply for the Personal Lines Advisor position today. Join an exciting team and become part of their success story!

 

Reach out to Siobhan from Abacus Careers for more information. 

 

 

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion.
We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland.
If you are experienced and/or professionally qualified we can support your job search.
Terms and Conditions and Privacy Policy on www.abacus.careers
ABACUS ACTS AS A RECRUITMENT BUSINESS AND CANNOT PROVIDE VISA SPONSORSHIP TO APPLICANTS.
APPROPRIATE UK WORK PERMISSION IS REQUIRED IN ORDER TO APPLY FOR THIS POSITION.

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