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Energy, Oil and Gas Jobs

Receptionist

Reference:

Location

County Antrim

Salary

£18386 - £18386

Job Type

Permanent

Date Posted

17 May, 2021

Our client is a family-feel business within the utility sector. They are an award-winning company, that puts their staff at the heart of the business. As a result, you will receive competitive salary and fantastic range of benefits, along with training and development programmes to develop your skills.

 

The role

The Receptionist is responsible for the operation of the reception functions, providing first class customer care to visitors, customers and colleagues. This ‘front or house’ role essentially acts as the face and voice of the Company and for this reason will play an extremely important role in the representation of the organisation’s image, brand and values. The role provides general administrative support to the customer service team and assists with specific projects as required. The role reports to the Customer Services Manager.

 

Key Accountabilities:

  • Demonstrating exceptional brand values, the Receptionist is responsible for the reception area, ensuring implementation of access controls, health and safety induction for visitors, security and evacuation procedures at all times
  • Liaise with nominated reception cover to ensure smooth running and constant cover of the reception area
  •  Responsible for the management of the 5 meeting rooms, responsible for implementing meeting room process
  •  Responsible for the management of the electronic access system, issuing access passes and monitoring current users as required
  • Responsible for coordination of catering supplies
  •  Log all incoming post, frank all outgoing mail and arrange courier deliveries as required
  • Monitor the information mailbox and distribute appropriately. Run weekly/ monthly numbers for the mailbox
  • Co-ordinate goods inward process in line with documented procedure
  • Ensure processes & procedures are kept updated
  • Assist with any additional duties as required
  • Provide administrative support to the customer services team as and when requested
  • Provide administrative support to the sales team as and when requested
  • Assist with any additional duties if required

Qualifications/Requirements

  • Minimum of 5 GCSE passes at Grade C (or equivalent) to include English and Maths or qualified by experience.
  • At least 1 years’ previous experience in a customer facing/reception role within a commercial environment
  • Professional appearance and poised attitude
  • Excellent communication and interpersonal skills
  • Ability to analyse, problem solve and process large volumes of information quickly & accurately
  • Excellent administration and IT skills
  • Excellent organisational skills, ability to work on own initiative and prioritise workload to ensure delivery of key objectives

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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