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Sales and Retentions Specialist





£18500.00 - £19500.00

Job Type


Date Posted

12 October, 2020

Are you a successful telesales professional with a background in bringing on new business?

Do you have a proven record in hitting and exceeding targets & KPI’s?

Would you like to work for a leading company with the potential of earning good bonus?

We have a very exciting role within a successful sales team. If interested or would like more information send your CV through the link below.

The Role:

Reporting to the Sales and Retention Team Leader, you will work as part of a team specialising in the retention and acquisition of customers. For this role we are seeking enthusiastic sales professionals who enjoy working within a target-driven, fast paced team environment.

Key Responsibilities:

  • Retaining customers via both inbound and outbound channels
  • Acquiring new customers via both inbound and outbound channels
  • Moving customers between and into new premises
  • Sales administration and support
  • Up-selling and cross-selling of products and services
  • Develop and maintain positive working relationships both internally and externally
  • Carry out all duties in line with company policies, procedures and relevant industry guidelines

The Person:

  • 5 GCSE’s (grade A-C to include Math and English) or equivalent
  • Experience of acquiring or retaining customers in a contact centre environment
  • Strong IT skills with experience of Microsoft Office
  • Experience of liaising directly with customers to promote the services of the company
  • Experience of using contact centre telephony systems


  • Judgement and Decision Making
  • Communication
  • People & Team Development
  • Taking Ownership
  • Drive for Results
  • Managing Relations

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.careers

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