23rd December 2019

Service and Maintenance

Reference: BBBH17345

Location: County Down Job Type: Permanent Date Posted: 23/12/2019

The Abacus Group is currently assisting our leading client in County Down with the recruitment of a Service and Maintenance Administrator to join their team.

Working alongside the Service and Maintenance Manager, this is a full time, office-based role to assist with the daily operational requirements of the existing team in place.

The Role:

  • Log incoming fault calls and requests for service from Commercial and Domestic customers on a Service Database
  • Operate online payment software to collect payments from customers by telephone
  • Use account-based software package to generate Sales Quotes and Invoices
  • Use Fieldmotion CRM to allocate and review field-based engineers job cards
  • Administer Service and Maintenance product folders and collate up to date Technical Documents and Parts Diagrams from manufacturers

The Person:

  • Computer literate including the ability to operate Excel & Workflow management
  • Good customer relations skills and telephone manner
  • Previous experience in a relevant job role
  • Proficient in the use of Microsoft package
  • Flexible and practical approach to daily tasks.
  • Ability to cope with the reactive nature of the role.

Next Steps:

Please submit your application or speak to a specialist consultant in Abacus on 02890313157 for a confidential career discussion. Did you know? Abacus is NI’s only Highly Rated Recruiter with 4.5 Stars for customer satisfaction (Independent review site Feefo).

If you think you have the right skills to join our team, then get in touch. If you know someone returning/re-locating to NI then www.belfastforlife.com holds the information on quality of life, cost of living etc.

The team in Abacus manage a range of permanent, contract and temporary appointments throughout UK and Ireland. You can find our terms and conditions and Privacy Policy on www.abacus.careers

Hana Bailie

Hana Bailie

Business Support Recruitment Consultant

028 9099 8454

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