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Systems Analyst – 3rd Line Support

Reference: 21114


Belfast, County Antrim



Job Type


Date Posted

23 May, 2023

Systems Analyst needed to join a growing IT Infrastructure team for a global law firm, with an established presence in Belfast.

This role will be suitable for someone with strong organisational skills and a proven track record in a challenging support department, as you will be responsible for providing 3rd line support and maintenance in several key areas.

Day to day you will help support and maintain the following areas:

–        Core IT on premise infrastructure including server hardware, virtualisation, storage platforms;

–        Server operating systems and supporting technologies, including server builds, build automation, capacity management and systems monitoring and alerting;

–        Support and maintenance of public cloud environment.

Key skills:

–        Window Servers – essential

–        Linux Servers – desirable

–        Active Directory, DNS, DHCP, WINS, DFS-N/R – essential

–        VMWare – essential

–        M365 products – essential

–        Citrix – desirable

–        Azure fundamentals certification – essential

–        ITIL framework experience – desirable

This role is suited to someone with 4 years’ experience, with at least 1-2 years of this being in a busy 3rd line support role.

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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