Customer Care Advisor

Our client is seeking to recruit for Customer Care Advisor, you will be joining a well-known manufacturing retailer. If you strive of communicating with people in a fast-paced environment, reach out today for further information…

Role Description 

To succeed in this role you will:

Answer customer, store, and supplier queries on the phone and via email. 

Take ownership of customer complaints tracking through to resolution.  

Negotiate commercially with customers and suppliers.  

Process web generated sales orders & arranging delivery dates with customers.

The Person 

Essential Requirements:

Excellent IT skills including previous experience of MS Office packages including Word, Excel, and Outlook.

Customer focused approach. 

Excellent communicator both written and verbal. 

Excellent ability to multi-task.  

Must thrive in a high-volume environment. 

Benefits

Death in service – enrolled after 3 months service.

Bonus applies for on target earnings.

Commission.

Staff discount.

On site parking.

Great work life balance – finishing Fridays at 1pm.

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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