Administrative Executive

Do you have previous experience in a sales/admin support role?

Are you enthusiastic, energetic, and passionate about personal success?

Do you have excellent communication skills both written and verbal?

Our client’s mission is to change lives. Our client is currently looking for a Sales Support Executive whose primary focus will be supporting the New Business Acquisition Team. This role requires a highly organised, forward-thinking individual with a can-do attitude.

Responsibilities

Processing of sales orders on CRM system

Answering specific inbound customer enquiries

Monitoring Live Chat system

Database and CRM updates and administration

Work closely with the Customer Engagement Manager to track, assign, and qualify leads

Management and administration of software trials for potential customers

Work with cross-functional teams to ensure smooth handover of new business accounts to the Customer Relationship Team

Reporting and tracking of key metrics and MI

Person Specification

Essential Criteria

2-3 years’ experience in administration/sales support

Experience in working directly with customers, delivering excellence in customer service

Experience working with CRM systems, eg Sugar, Salesforce, Act, Goldmine

A high level of IT literacy

Possess the necessary level of communication skills to fully carry out the role, both written and verbal

Desirable Criteria

Educated to a minimum of A Level Standard

Experience working with Google Workspace

Ability to multitask and prioritise daily workload

Personal Attributes

Enthusiastic, energetic, and passionate about personal success

Ability to work and respond at pace in a professional manner

Consistently demonstrate a strong work ethic and ‘can do’ attitude.

Organised, thorough and dependable.

Keen to learn and comfortable in a fast-moving environment.

Ability to take the initiative when required.

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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