Digital Account Manager

Our client is looking for an organised, motivated, and passionate Digital Account Manager to join our busy team. The Digital Account Manager will work with our portfolio of clients to manage their websites. This will include the project management of new website builds, as well as the management of existing clients’ requirements. You will be joining a well established team of Digital Account Managers to further your career

Day to day you will: 

• Manage the full website project lifecycle from inception to completion, to ensure a smooth and successful project delivery and that the project has been delivered on time and within budget.
• Manage existing portfolio of clients with any queries or new work that may come through
• Manage workloads, prioritise, and deliver projects within agreed deadlines, along with providing clients with strategic support and ensuring that project objectives are met
• Collaborate with the wider team including design and development to ensure successful delivery of the project objectives.
• Be willing to assist the Accounts with the support inbox and the phones

What we’re looking for from you: 

• 2-3 years + digital account/project experience minimum
• Ideally looking for someone with experience working within an agency in the capacity of Account Management or Project Management
• Proven experience of working closely with clients and other team members in a collaborative manner
• Track record of developing client relationships
• Ability to manage multiple projects at one time, prioritise and deliver calmly under pressure
• Excellent attention to detail
• Experience of using Project Management tools such as Teamwork, JIRA, Trello and the like

Desired but not essential:

• Experience of working with ecommerce projects
• Experience of content management systems such as Shopify, Umbraco and Magento

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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