Head of IT

Our client are seeking a dynamic individual to undertake a pivotal role in overseeing the continuous evolution, deployment, and maintenance of their IT ecosystem across both central operations and distributed branches.

Role Summary & Key Responsibilities:

• Spearhead the management of our IT infrastructure enterprise-wide.
• Provide leadership and guidance to our IT team.
• Formulate and execute short, medium, and long-term IT strategies aligned with organizational goals.
• Lead negotiations pertaining to IT contracts and telecommunications services.
• Manage procurement processes for all IT hardware and software requirements.
• Drive project-based initiatives for infrastructure enhancements, including VMWare solutions and software deployments such as ERP, WMS, and BI systems.
• Conduct comprehensive evaluations of IT systems to optimize business utilization.
• Explore and present innovative IT solutions to the executive team.
• Secure buy-in from end-users for system enhancements.
• Foster effective communication and collaboration across departments.
• Oversee the ongoing enhancement and support of our ERP/WMS and BI systems.
• Define and harmonize business processes with the management team.
• Conduct user training and ensure adherence to established processes.
• Plan and implement LAN, WAN, and WIFI network enhancements.
• Develop and test disaster recovery protocols.
• Administer and maintain Windows server roles and MS Exchange services.
• Implement robust backup and recovery mechanisms.
• Ensure compliance with helpdesk service level agreements.
• Enhance IT policies to align with regulatory requirements, including data protection and GDPR.
• Manage corporate security infrastructure and combat cyber threats.
• Facilitate the rollout of company credit card systems and ensure PCI compliance.
• Coordinate software and hardware updates for EPOS and PMR systems.
• Undertake additional projects as required.

Skills & Qualifications:

• Bachelor’s degree or equivalent experience in an IT-related field, or a minimum of 5 years of relevant IT experience.
• Demonstrated experience in IT management, preferably within a similar environment.
• Proficiency in:
  • Windows Server (2008-2019), Active Directory, and PowerShell.
  • Microsoft 365, SharePoint, and Endpoint Security.
  • Virtualization technologies (VMWare, Hyper-V).
  • Networking principles.
  • BI tools (QlikView/Tableau), MS NAV, and Microsoft SQL.
• Familiarity with Progress DBs and previous EPOS exposure would be advantageous.
• Strong interpersonal and communication skills, capable of engaging with stakeholders at all levels.
• Proven track record in driving continuous improvement initiatives.
• Self-motivated with excellent time management skills.
• Exceptional problem-solving abilities.
• Effective team management skills with a knack for motivation.
• Flexibility in approach to work, including occasional travel to other company locations.

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion.
We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland.
If you are experienced and/or professionally qualified we can support your job search.
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