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IT Customer Support

Reference: 19567

Location

Belfast, County Antrim

Salary

Competitive

Job Type

Permanent

Date Posted

22 June, 2022

The Abacus Careers team are exclusively supporting The Bank of London to appoint the most talented professionals from the local marketplace as they build their new Belfast based ‘UK Centre of Excellence’.

The Bank of London is a leading-edge technology company and the world’s first purpose-built global clearing, agency, and transaction bank. We leverage our patented technology innovations and differentiated bank capabilities to lift economies and communities by powering the borderless economic infrastructure of the future. 

Why join?

You’ll be joining an extraordinary team of technologists who will be solving problems nobody has thought possible before.

Bank processes that usually take 30 days will be completed in real-time via The Bank of London’s patented technology.

This is without doubt, the biggest new entrant to Northern Ireland in recent years. Join today and gain experience that will set you up for life.

You

  • To ensure locally raised incidents/requests are logged and entered accurately into the firms service management system in a timely, efficient manner. 
  • Identification and escalation of trending and problem incidents.
  • Unified communications support, including the setup and testing. 
  • Demonstrable Customer Service skills. 
  • Ability to manage a demanding workload in time sensitive situations. 
  • Self-Motivator and Team player

Benefits

  • 43 days holidays
  • Up to 15% pension
  • Private healthcare
  • Stock options
  • Physical wellbeing (£800 a year gym contribution)

Diversity

The Bank of London is an equal opportunity employer committed to inclusion, diversity and belonging. All qualified applicants are welcome and will receive consideration for employment without regard to race, colour, age, religion or religious expression, sex, sexual orientation, gender or gender identity and expression, transgender, national origin, or military veteran status.

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
Terms and Conditions and Privacy Policy on www.abacus.careers

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