Network Engineer

The Network Operations Engineer III, will be responsible for supporting the clients network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders.

Key Responsibilities

• Acts as first responders, helping to organise and control incident response.
• Provides admission control for technical implementations
• Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met
• Handling complex technical support issues
• Ability to support network faults, to conclusion in a multi vendor, multi-appliance infrastructure
• Work closely with other IT teams, vendors, and service providers to resolve incidents and service requests
• Day-to-day Technical Operations activities (including, but not limited to network and firewall troubleshooting, scripting changes, infrastructure and firmware updates)
• Maintain a positive attitude and a high level of customer service at all times
• Contribute to the overall development of the operational systems and processes

Skills & Experience

Essential;

• Extensive experience in a fast paced, enterprise NOC role (minimum L2/L3 experience)
• Extensive experience of networking technologies, including routing, switching, firewalls, and load balancing though advanced knowledge of:
• R/S: OSPF, BGP, TCP/IP, L2 architectures
• Multicast: PIM-SM, MSDP, AnyCastRP
• Security: Firewalling, ACLs, industry best practice, Internet architectures
• Load Balancing: F5 LB, iRules, persistence, etc.
• VPN: IPSec and SSL
• Wireless: standards, security, radio placement, etc.
• Extensive experience of multiple network & firewall technologies, particularly Cisco, Fortinet, Palo Alto, F5 and Aruba Networks
• Understanding/experience with ISO and ITIL standards
• CCNP certification ( or working experience to this level )

Desirable;

• Cisco certification
• Fortinet certification
• Palo Alto certification
• Aruba certification

Benefits

Annual Discretionary Bonus

Generous Group Pension Contribution

Comprehensive Bupa Private Medical Cover

Private Dental Cover

Mental Heath Cover

Annual gym membership contribution

25 Days Holiday allowance

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion.
We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland.
If you are experienced and/or professionally qualified we can support your job search.
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