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Personal Lines Advisor – Belfast/Hybrid

Reference: 21405


Belfast, County Antrim



Job Type


Date Posted

08 September, 2023

Personal Lines Insurance Sales Advisor Hybrid

Do you prefer a hybrid setup?

Are you having to go back into the office on a full-time basis?

Looking to work for a company that offers a healthy work-life balance?


Look no more, my client offers a hybrid setup – 2 days in the office per month.

Established in 2011, my client has an ambition to significantly grow the company and is now recruiting for a Personal Lines Insurance Advisor.

My client understands the importance of career progression and therefore has a partnership with CII so that their colleagues can complete their insurance exams and gain further qualifications.



  • Hybrid working between home and our new city centre office
  • Monthly uncapped bonus scheme
  • 23 days annual leave + bank holidays
  • Additional day’s leave for your birthday
  • Private Medical Insurance
  • Company health & wellbeing package
  • Company quarterly events
  • Fully funded CII qualifications
  • Staff referral – £500 if the person is successful
  • Quarterly team bonding activities

The Role:

  • Handling New Business, Renewal and Mid Term Adjustment calls, both inbound and outbound for Car, Home & Van Insurance.
  • Outbound calling live leads.
  • Maximizing sales, selling optional extras, cross-selling and setting up finance agreements.
  • Adhering to company processes and procedures, ensuring all activities are FCA compliant.
  • Demonstrate excellent customer service skills.
  • Admin tasks include sending out policy documents, verifying no claims bonuses and processing renewal invitations.
  • Liaising with our insurers and other partners to resolve queries.
  • Working towards personal, team and business performance and quality targets.

As the ideal candidate for this role, you will:

  • Be able to demonstrate at least 2 years of relevant experience in either Insurance Sales or Customer Service.
  • Have excellent knowledge of different insurance products.
  • Have excellent client-facing, communication skills to resolve queries first time.
  • Ability to work as part of an established team.
  • Excellent IT skills including the use of Microsoft Excel and Word.
  • Ability to multi-task.
  • Ability to use initiative.
  • Ability to take direction.
  • Open GI experience preferred but not essential.
  • Able to work quickly and accurately.
  • 5 GCSE’s at Grade C or above (including Maths & English);
  • Cert CII qualification (preferred but not essential)


Apply now or contact Siobhan from Abacus Careers

Next Steps:
Please submit your application or speak to a specialist consultant from the Abacus team on 0044 (0) 28 9031 3157 for a confidential discussion. We aim to respond to all inquiries within 4 business hours.
The team at Abacus manages a range of permanent and contract positions throughout Northern Ireland, the UK and the Republic of Ireland. If you are experienced and/or professionally qualified we can support your job search.
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